Privacy Policy

Effective Date: August 2026 | Last Updated: August 2026

GarageFlo ("we," "our," or "us") operates the website getgarageflo.com and provides first-party B2B customer communication, missed-call automation, and review management software utilities (the "Service"). This Privacy Policy describes how we collect, use, and safeguard personal and business information provided by users of our website and services.

1. Direct First-Party B2B Service (No Third-Party Lead Generation)

GarageFlo is a direct business-to-business (B2B) software provider. We do not engage in third-party lead generation, lead brokering, list sharing, affiliate marketing networks, or multi-level marketing. All communications and messaging services powered by GarageFlo are strictly first-party utilities operated directly by and for our registered business clients and their direct customer inquiries.

2. Information We Collect

We collect information directly provided by users during account registration, trial activation, and service usage, including:

• Full Name and Contact Information
• Business Name and Operating Area
• Email Address and Mobile Phone Number
• Transactional communication preferences and configuration logs

3. How We Use Information

Information collected is used strictly for legitimate business and operational purposes, including:

• Provisioning and managing dedicated business communication lines
• Executing automated missed-call notifications and post-service review dispatch
• Delivering account onboarding materials, setup guides, and weekly performance summaries
• Providing two-way customer support and responding to direct inquiries
• Processing subscription billing and account management

4. SMS & Mobile Messaging Privacy (Mandatory Carrier Disclosure)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS Terms, Frequency, and Opt-Out

When you provide your phone number and explicitly opt in via our website forms, you agree to receive operational, account notification, and customer service text messages from GarageFlo.

• Message Frequency: Message frequency varies based on your account activity, service configuration, and customer interactions.
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
• Opt-Out / Unsubscribe: You can cancel SMS notifications at any time by texting STOP to any message received. Upon sending STOP, you will receive a single confirmation text, and no further SMS messages will be sent unless re-initiated.
• Support & Help: For assistance or instructions, text HELP to our line or contact customer care directly.

6. Data Protection & Security

We implement appropriate technical, administrative, and physical safeguards designed to protect personal and business information against unauthorized access, disclosure, alteration, or destruction. We retain customer data only for as long as necessary to fulfill active subscriptions, provide customer support, and meet legal compliance obligations.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our messaging practices, please contact us at:

GarageFlo Support
Website: getgarageflo.com
Email: [email protected]